RETURN OR REFUND POLICY

RETURN OR REFUND POLICY

 

For returns/exchange, kindly notify us within the first 48 hours after the receipt of merchandise by writing to us at trijalart9@gmail.com with images of the same 

Kindly note we do not accept returns or exchanges for wedding favours, bulk orders, fabrics and products customised upon request. 

It is the responsibility of buyer to inspect upon receipt that all products delivered matches its order.

No returns/exchanges will be accepted if it is not notified to us within the stipulated time period of 48 hours. We will arrange for pickup of the return parcel

Returns/Exchange is not applicable for international shipments due to export & duty regulations by the Govt. of India

In case of any return and refund, we reserve the right to deny refund if the product has been damaged when received at our warehouse.

No refund or exchange will be provided if the receipt of sale is not sent back to us along with the products. Original tags must be attached and intact.

A refund or exchange will only be provided for those products that are returned in perfect condition, unused, and with the original packaging.

Merchandise modified by the buyer, or modified by seller at the request of buyer, may not be returned.

Once merchandise is printed, dyed, washed or altered in anyway, the buyer cannot return or make a claim relating to such merchandise.

The buyer accepts that it is the decision of TRIJAL ART to determine whether refund or exchange is possible based on the condition of the merchandise(s). If we feel that an item has been worn many times, no refund or exchange would be entertained.

All refunds or exchanges will be made within 7-15 working days subject to the specifications from the payment gateway.

For a Cash-On-Delivery (COD) payment method the packaging cannot be opened and the product cannot be used at the time of delivery with a motive to return the product on the spot.

For a Cash-On-Delivery (COD) payment method the delivery executive will only provide the package upon receipt of the payment and will not be liable to take the package back once delivered.

Your returns will be shipped to:

 

TRIJAL ART 

26, Ground Floor, Bapasitaram chember, Nr Hiramoti Bhavan, Matavadi Chowk, Surat-395006

India

 

Mobile: +91 9313888375